Currently Empty: ₨ 0
FAQ
Help centre
Frequently Asked Questions
Quick answers about ordering, payment, delivery and support. Can’t find what you’re looking for? Message us on WhatsApp and we’ll help.
Ordering & Prices
Add the products to your cart and check out. You don’t need an account, because guest checkout is available. You can also send us your list on WhatsApp +92 317 4727853 or email info@malwala.com, and we’ll prepare the order for you.
For some items the price depends on the size, quantity or current import cost. Send us the product name and the quantity you need on WhatsApp or through our Contact page, and we’ll send you a quote.
Yes. For large quantities or repeat orders, send us your list and we’ll give you a quote with bulk pricing.
Yes. Besides our local stock, we import and source industrial items to order. Send us the brand, model or part number, or a photo, and we’ll check availability for you.
Yes. Ask us on WhatsApp and we’ll send detailed photos or videos of the actual item.
Payment
We accept Cash on Delivery and direct bank transfer. Choose your payment method at checkout.
With Cash on Delivery, you pay when your order arrives. For bank transfer, our bank details are shown at checkout and your order is processed once we receive the payment.
Yes. Our website uses a secure SSL connection, and we never ask for or store card details on the site.
Delivery
Yes, we deliver to your door anywhere in Pakistan, including factories, workshops and project sites.
Delivery usually takes 15 to 30 days, depending on your city and whether the item is in stock or imported to order. We’ll confirm the expected delivery time when you place your order or ask for a quote.
Any delivery charges are shown at checkout before you pay. For large or heavy orders, we’ll confirm the delivery cost with you directly.
We currently deliver within Pakistan only. For international orders, please contact us.
Please call or WhatsApp us first at +92 317 4727853 and we’ll arrange it with you. Our address is Akbar Godown, Plot # D-50, Block 5, S.I.T.E., Karachi 75700.
Use our Order Tracking page with your order number and email, or message us on WhatsApp.
Returns & Support
Contact us as soon as possible on WhatsApp +92 317 4727853 or info@malwala.com with your order number and photos of the item, and we’ll sort it out with you.
Yes. We supply original products from established brands such as Loctite, Fotek, Chint, Pilz, Huba, Dormer, CRC and Schneider.
Yes. Tell us what you need it for, or send a photo of the old part, and our team will help you choose the right product.
Monday to Friday, 8am to 5pm, and Saturday, 9am to 3pm. You can message us on WhatsApp at any time, and we’ll reply during business hours.
Still have a question?
Our team is happy to help with product details, quotes and orders.